Shipping and Delivery Policy

Shipping and Delivery Policy

R S ENTERPRISES

Welcome to R S ENTERPRISES! We are committed to ensuring your satisfaction with every purchase. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of herbal products purchased from our website.

1. Order Processing:

• Orders are processed and shipped on business days (Monday through Friday, excluding public holidays).
• Orders received before 2:00 PM IST will be processed and shipped the same day. Orders received after 2:00 PM IST will be processed the next business day.
• You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Methods and Delivery Times:

• We offer various shipping methods to meet your needs, including Standard Shipping and Express Shipping.
• Standard Shipping: Delivery within 5-12 business days.
• Express Shipping: Delivery within 2-10 business days.
• Please note that delivery times may vary based on your location and external factors beyond our control.

3. Shipping Charges:

• Shipping charges are calculated based on the weight and distance of your order and the shipping method selected.

4. International Shipping:

• We currently ship only within India. We do not offer international shipping at this time.

5. Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order status using the tracking number on our shipping partner’s website.

6. Delivery Issues:

• If your order is delayed or lost, please contact our Customer Service team at [insert contact email/phone number].
• If you receive a damaged or incorrect product, please notify us within 48 hours of delivery for assistance.

7. Changes to Shipping Address:

• If you need to change your shipping address, please contact us immediately at  email or phone number.
• Address changes can be made before the order is shipped. Once an order is shipped, we are unable to change the delivery address.

8. Returns and Refunds:

• For information about returns and refunds, please refer to our Return and Refund Policy.

Thank you for choosing R S ENTERPRISES. We appreciate your business and look forward to serving you.